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Exploring Solutions to the Healthcare Worker Shortage

Renee Shaw and guests talk about the healthcare worker shortage and a new collaboration to address the issue in Kentucky's healthcare industry. Guests: Kris Williams, chancellor of the Kentucky Community and Technical College System; LaKisha Miller, executive director of the Kentucky Chamber of Commerce Workforce Center; and Nancy Galvagni, president and CEO of the Kentucky Hospital Association.
Season 17 Episode 14 Length 27:01 Premiere: 12/12/21

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Connections

KET’s Connections features in-depth interviews with the influential, innovative and inspirational individuals who are shaping the path for Kentucky’s future.

From business leaders to entertainers to authors to celebrities, each week features an interesting and engaging guest covering a broad array of topics. Host Renee Shaw uses her extensive reporting experience to naturally blend casual conversation and hard-hitting questions to generate rich and full conversations about the issues impacting Kentucky and the world.


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Renee Shaw is the Director of Public Affairs and Moderator at KET, currently serving as host of KET’s weeknight public affairs program Kentucky Edition, the signature public policy discussion series Kentucky Tonight, the weekly interview series Connections, Election coverage and KET Forums.

Since 2001, Renee has been the producing force behind KET’s legislative coverage that has been recognized by the Kentucky Associated Press and the National Educational Telecommunications Association. Under her leadership, KET has expanded its portfolio of public affairs content to include a daily news and information program, Kentucky Supreme Court coverage, townhall-style forums, and multi-platform program initiatives around issues such as opioid addiction and youth mental health.  

Renee has also earned top awards from the Ohio Valley Chapter of the National Academy of Television Arts and Sciences (NATAS), with three regional Emmy awards. In 2023, she was inducted into the Silver Circle of the NATAS, one of the industry’s highest honors recognizing television professionals with distinguished service in broadcast journalism for 25 years or more.  

Already an inductee into the Kentucky Civil Rights Hall of Fame (2017), Renee expands her hall of fame status with induction into Western Kentucky University’s Hall of Distinguished Alumni in November of 2023.  

In February of 2023, Renee graced the front cover of Kentucky Living magazine with a centerfold story on her 25 years of service at KET and even longer commitment to public media journalism. 

In addition to honors from various educational, civic, and community organizations, Renee has earned top honors from the Associated Press and has twice been recognized by Mental Health America for her years-long dedication to examining issues of mental health and opioid addiction.  

In 2022, she was honored with Women Leading Kentucky’s Governor Martha Layne Collins Leadership Award recognizing her trailblazing path and inspiring dedication to elevating important issues across Kentucky.   

In 2018, she co-produced and moderated a 6-part series on youth mental health that was awarded first place in educational content by NETA, the National Educational Telecommunications Association. 

She has been honored by the AKA Beta Gamma Omega Chapter with a Coretta Scott King Spirit of Ivy Award; earned the state media award from the Kentucky Society of the Daughters of the American Revolution in 2019; named a Charles W. Anderson Laureate by the Kentucky Personnel Cabinet in 2019 honoring her significant contributions in addressing socio-economic issues; and was recognized as a “Kentucky Trailblazer” by the University of Kentucky Martin School of Public Policy and Administration during the Wendell H. Ford Lecture Series in 2019. That same year, Shaw was named by The Kentucky Gazette’s inaugural recognition of the 50 most notable women in Kentucky politics and government.  

Renee was bestowed the 2021 Berea College Service Award and was named “Unapologetic Woman of the Year” in 2021 by the Community Action Council.   

In 2015, she received the Green Dot Award for her coverage of domestic violence, sexual assault & human trafficking. In 2014, Renee was awarded the Anthony Lewis Media Award from the KY Department of Public Advocacy for her work on criminal justice reform. Two Kentucky governors, Republican Ernie Fletcher and Democrat Andy Beshear, have commissioned Renee as a Kentucky Colonel for noteworthy accomplishments and service to community, state, and nation.  

A former adjunct media writing professor at Georgetown College, Renee traveled to Cambodia in 2003 to help train emerging journalists on reporting on critical health issues as part of an exchange program at Western Kentucky University. And, she has enterprised stories for national media outlets, the PBS NewsHour and Public News Service.  

Shaw is a 2007 graduate of Leadership Kentucky, a board member of CASA of Lexington, and a longtime member of the Frankfort/Lexington Chapter of The Links Incorporated, an international, not-for-profit organization of women of color committed to volunteer service. She has served on the boards of the Kentucky Historical Society, Lexington Minority Business Expo, and the Board of Governors for the Ohio Valley Chapter of the National Academy of Television Arts and Sciences. 

Host Renee Shaw smiling in a green dress with a KET set behind her.

Leaders from the Medical, Education, and Business Communities Join Together to Build the Healthcare Workforce

Health care facilities across the commonwealth are facing a nursing shortage that is expected to get worse in the coming years. Gov. Andy Beshear says hospitals currently have only about 80 percent of the staff nurses needed to handle patient loads. By 2024, he estimates the state will need an additional 16,000 nurses.

Hospital officials say the deficit, which they attribute to a range of factors, has been building for years.

“The worker shortage is not something new, but COVID certainly put a bright spotlight on the problem and certainly has exacerbated the issue,” says Kentucky Hospital Association President and CEO Nancy Galvagni.

Demographics are a key factor. Galvagni says many nurses are at or near retirement age and there simply aren’t enough new nurses entering the profession to offset the retirements. The additional hours, greater workloads, and stress of treating critical COVID patients has accelerated departures among nurses, she says. She says the labor shortage is especially acute among facilities in the state’s small towns.

“Rural communities are very concerned about losing any staff because it’s harder to recruit to rural hospitals,” she says.

Some feared that COVID vaccination mandates on health care workers might further impact staffing levels, but Galvagni says that’s not happened to any great extent in Kentucky. The bigger issue, she says, is the lure of lucrative traveling nurse positions. She says workers are leaving their regular hospital jobs to join companies that supply nurses who move from hospital to hospital, helping to fill short-term staffing gaps.

“We were competing not just for labor within our state but we were competing nationally,” says Galvagni. “That was driving up the wages, and so we were having to pay in Kentucky a national rate to try to get nurses.”

Where a full-time staff nurse at a Kentucky hospital might make $40 an hour, Galvagni says traveling nurses may make as much as $200 an hour, depending on their experience and specialty.

Assistance for Nursing Students

Last week, Gov. Beshear issued a series of executive actions to begin to address the state’s nursing crisis.

“In the midst of a pandemic, and in the midst of a shortage this dire, we’ve got to do things a little bit differently,” the governor said.

Beshear ordered the Kentucky Board of Nursing to allow nursing schools that have sufficient resources to boost their enrollments. Schools that are already at full capacity are to refer their qualified applicants to neighboring schools, and the state board will provide a monthly listing of schools that have spots available for prospective students.

But at the present time, Kentucky’s nursing schools are limited in how many students they can accept.

“We can bring in a little over 1,200 students a year,” says” Kentucky Community and Technical College System Chancellor Kris Williams. “Out of those students, we graduate over 900 students a year.”

Williams says accrediting agencies cap how many students KCTCS can enroll in its 23 different nursing programs among its 16 college campuses. She says their students face challenges that can make completing a nursing degree difficult. Some encounter financial hurdles and child care or family care obligations, whiles others face transportation issues or a lack of internet access to participate in online courses.

For those facing financial issues, Galvagni says many hospitals offer student loan forgiveness to their nurses. Williams says other employers offer tuition remission for employees who pursue a nursing degree, and the state’s Work Ready Kentucky Scholarship program provides assistance to students pursing degrees in health care.

The governor also wants nurses to be included in a frontline worker bonus he hopes to provide from federal pandemic relief funds, and he wants to offer scholarships and student loan forgiveness for nursing students who agree to stay in the state and work for a certain number of years.

To get more young people into the nursing studies pipeline, Williams says there are dual-credit options for high school students to take college-level courses that prepare them to enter a nursing program.

Support for Hospitals

As the COVID pandemic drags on, hospitals are struggling to help their nurses and other staff members deal with the stress of long hours and never-ending patient needs. LaKisha Miller, executive director of the Kentucky Chamber of Commerce Workforce Center, says many employers are afraid of losing what staff they do have.

“One of the things that we hear from our businesses constantly is around that burnout,” says Miller.

Many employers are now partnering with the Chamber and KCTCS to address the nursing shortage. Miller says she works with health care facilities to assess their needs and facilitate conversations with education partners to begin to fill the gaps. The Workforce Center also created eight regional collaboratives to pinpoint the specific nursing shortages in those areas. Miller says one of those collaboratives recently secured a $2.5 million grant from the U.S. Department of Labor to provide support services to nursing students.

“That was a big, big win for that region,” says Miller. “The employers are going to know that these students, they’re supported and they have a greater chance of actually getting to our facility.”

In addition to addressing the short-term needs of current students, Miller says the Chamber is also working to fill the talent pipeline by helping to introduce younger students to the nursing field and showing them the different career pathways available in health care.

Beyond staff shortages, hospitals are facing their own financial challenges. Galvagni says many facilities had to create dedicated COVID units, purchase special freezers to store COVID vaccines, and host monoclonal antibody treatment clinics. She says hospitals also had to borrow money to hire travel nurses and pay retention bonuses for staff. At the same time, those facilities lost revenues when elective procedures were postponed during the early months of the pandemic.

Even with early rounds of federal relief, Galvagni says Kentucky’s hospitals still have about $1 billion in losses. She says other states have already allocated some of their American Rescue Plan Act funds to help hospitals pay their staffing costs. She hopes Kentucky lawmakers will do the same thing when they convene in January.

“We don’t have any hospitals that we think are in imminent danger of closure, but we think the long-term outlook is very concerning,” she says. “The losses have continued to mount, and that’s why we are asking the General Assembly to look at providing some of those ARPA funds back to hospitals.”

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