EXPLORE THE BEST OF KET PASSPORT
This member benefit allows you to watch your favorite programs anytime, on any screen.
Watch anytime, on any screen.
KET Passport is available on most popular streaming devices in the KET app and the PBS Video app. It’s also available on KET’s Video app for Apple and Android devices.
KET Passport is an added benefit available to donors in the United States that contribute an annual tax-deductible gift of $60 or more, or an ongoing sustaining gift of $5 per month.
Frequently Asked Questions
Have you activated your Passport membership benefit yet? Want to know more about how to get KET Passport and how it works? Here are some FAQs and contact information for further support.
Am I eligible for KET Passport?
KET Passport is a membership benefit available to donors that contribute an annual tax-deductible gift of $60 or more, or an ongoing sustaining gift of $5 per month. To join KET and get access to KET Passport, visit Ket.org/Passport and become a member today!
I am already a KET Member, but I am not sure if I have activated my Passport benefit. How can I check?
First, use the Passport Lookup Tool to see if you have an existing Passport account.
If further assistance is needed, please contact the KET Membership Team by email (email@example.com) or call 800-866-0366. We must have a valid email address to send Passport information.
Why did I not receive a KET Passport activation code?
Activation codes are found in the confirmation emails sent shortly after a donation has been made. We suggest checking your email history for this message. If not there, be sure to check your spam folder. You can also use the Passport Lookup Tool to have your activation code resent, as long as an email address is attached to your KET Membership Account.
If you are still having problems, please contact the KET Membership Team by email (firstname.lastname@example.org) or call 800-866-0366. Our regular office hours are 8:30 a.m.-5:00 p.m. (ET) Monday through Friday. You can also contact the PBS Passport Support Center at 855-464-9542 which is available from 10 a.m-11 p.m. (ET) Monday through Friday.
A program I want to see with KET Passport is not available. Why?
While Passport does offer more content for streaming than the free PBS App, we are unable to offer every program. KET must purchase streaming rights separately from television broadcast rights and we are not always able to obtain both rights for every program. If a program is not available on Passport, it is most likely we were not granted the streaming rights and are prohibited from offering it to you.
Where can I watch KET Passport? And how do I sign in?
KET Passport is available to watch through the KET website or the PBS App – which is available on most major streaming devices. Please follow these instructions provided by PBS.
I still have questions, who should I contact?
You can find a lot of helpful information on the PBS Passport Help Website. You can also contact the PBS Passport Support Center at 855-464-9542 which is available from 10 a.m-11 p.m. (ET) Monday through Friday.
Of course, you are always welcome to reach out to the KET Membership Team by email (email@example.com) or phone (800-866-0366). Our regular office hours are 8:30 a.m.-5:00 p.m. (ET) Monday through Friday.